Trainspotters Ltd - Warranty

1.1. Subject to clauses 1.3 to 1.6, Trainspotters Ltd warrants that at the date of delivery, the goods will be free from defects in material and workmanship for the relevant warranty period in clause 1.2.

1.2. The relevant warranty periods are:

1.2.1. for all goods except for light sources, 24 months

1.3. The warranty does not apply to:

1.3.1. any defect resulting from a failure to follow Trainspotters Ltd’s instructions or competent practice (including applicable local electrical safety standards and wiring regulations) in relation to storage, assembly, installation, maintenance or use;

1.3.2. any defect resulting from: excessive wear and tear, neglect, carelessness, accidental damage or similar;

1.3.3. any defect resulting from alteration, modification or attempted repair not authorised by Trainspotters Ltd;

1.3.4. any defect resulting from exposure to abnormal environmental conditions, including: excessive heat or humidity, exposure to salt laden air, pressure washing or mechanical cleaning, improper exposure to cleaning products or other chemicals and solvents, etc.

1.3.5. goods which have damaged or removed serial numbers or identification labelling.

1.4. Customers wishing to make a warranty claim should notify Trainspotters Ltd within seven days of the discovery of the defect. If Trainspotters Ltd is notified of a claim by a Customer:

1.4.1. the Customer shall allow Trainspotters Ltd reasonable opportunity to inspect and test the goods in situ under normal operating conditions;

1.4.2. where Trainspotters Ltd requests that any goods be removed and returned, the Customer shall be liable for the costs of removing the goods and, subject to clause 1.5.2, the cost of returning of the goods;

1.5. Where Trainspotters Ltd, having inspected the goods in situ or having had them returned, decides at its sole discretion that the warranty claim is valid:

1.5.1. Trainspotters Ltd will at its sole discretion and without charge: repair the defective goods or provide replacement goods;

1.5.2. refund the Customer the reasonable costs of the return carriage of the goods and bear the costs of carriage to the Customer of the repaired or replacement goods;

1.5.3. Trainspotters Ltd shall not be liable for the costs of installing repaired or replacement goods;

1.5.4. Trainspotters Ltd shall not be liable for any other costs, including but not limited to costs caused by the removal or installation; loss of profits; loss of business, reputation or goodwill; and special, indirect or consequential loss or damage;

1.5.5. where the goods are repaired or replaced, the repaired or replaced goods shall as far as reasonably possible match the specification of the original goods;

1.6. No warranty is given as to whether or not the goods infringe any third party intellectual property rights.

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